How to troubleshoot Roku Error Code 009 || Tips and Tricks

What is Roku Error Code 009?

Roku is one of the best streaming devices you can find in the market. It allows you to watch streaming channels like Netflix, Hulu, Disney+, Discovery Plus, and more. With its entertainment also comes issues and bugs that need to be fixed. Just like other streaming devices like Firestick, Chromecast, or Apple TV, Roku faces certain issues while connecting to the internet. The most common error that a Roku user face is Roku Error Code 009.

“Roku Error Code 009” usually means that your Roku device is facing issues while connecting to wired or wireless internet connections. This error is mostly caused by ISP, router, or modem and corruption of DNS data or user. You can also face Roku Erro Code 009 due to hardware issues like using a damaged cable or blocked Wi-Fi. If you are looking for a fix for Roku Error Code 009, I will show you multiple ways that you can use to Troubleshoot Roku Error Code 009.

How to fix Roku Error Code 009?

As said earlier, there can be multiple reasons for this error and consequently, there are multiple ways to fix it as well. We will start with the very basic ones.

Restart your Router

If you ever get this error, make sure to restart your router before taking any other steps. It will solve your issue most of the time. It basically refreshes your internet connection making it easy for the Roku device to connect to the internet.

Roku Error Code 009
  • First of all, make sure that your router is turned off before plugging out, and once confirmed, plug out your router from the power source.
  • Wait for a couple of minutes.
  • Plugin the router back to the power source and switch it on.
  • Try to connect your Roku device to the internet, if it connects then you are a happy man. But if the error persists, then try other methods.

Reset Network

This error can also pop up due to expired DNS files. Resetting the network will help you get rid of the expired files and may lead you to connect Roku to the internet.

  • Navigate to Setting on your Homepage and then head to the System option.
  • Then select Advanced System Settings and then click on Network connection Reset.
How to fix Roku Error Code 009
  • Click on Reset Connection.
  • Now press the Home button on your remote and go to Settings.
  • Again Choose Network and then click on Set up Connection.
How to fix Roku Error Code 009
  • Finally, select Wireless network and you will be connected to your internet. This is another way How to Fix Roku Error Code 009.

Check Out: How to Control your Roku device with Roku App for PC

Reboot Roku Device

It is not necessary that the issue is always with the network. If you think your internet is working fine on other devices then try rebooting your Roku device.

How to troubleshoot Roku Error Code 009
  • On your Roku remote, press the Home button.
  • Go to Settings, and then head to Systems.
  • While in System, select Power.
  • Choose System Restart and for confirmation click on Restart.
Roku Error Code 009
  • Wait a while until your Roku device is rebooted. This is another way regarding How to Troubleshoot Roku Error Code 009.

Perform Factory Reset

I would suggest keeping factory reset as a final resort because it will wipe all of your saved data including your passwords. You must always have a backup of your data before you proceed with a factory reset.

  • On your home screen, go to Settings.
  • In Settings, go to Systems, and then select System Reset.
  • Click on Factory Reset and then wait a while.
  • Now set up your Roku device again and it would have fixed Roku Error Code 009.
How to fix Roku Error Code 009

Get a Wired Connection

It is obvious that your Roku device is connected to a wireless internet source. To check if there is an issue with the wireless connectivity of your device, try connecting your Roku device to a wired connection to see if it fixes Roku Error Code 009 issue.

  • Click on the Home button on your remote.
  • Go to Settings and then navigate to Network.
  • In the Network Settings, select Set up Connection.
  • Then choose Wired instead of Wireless.
Rou Error Code 009

Clear your Roku Cache

Not only on your Roku device, but clearing cache also helps improve the speed and usage of many applications. Follow the below-mentioned steps to clear the cache on your Roku device and to see if it can help you fix Roku Error Code 009.

  • On your remote, press the Home Button five times in a row.
  • Up button one time.
  • Rewind button two time
  • Fast forward button two times.
  • This way, the Roku device cache will be clear. This is a handy way of Troubleshooting Roku Error Code 009.

Contact Roku Support

If none of the above methods work, then it’s time to contact Roku support so that you can ask them directly believe me Roku’s support is so good and your issue will be resolved within no time, yet it depends on multiple factors.

Alternative ways to fix Roku Error Code 009

  • A very simple fix to identify issues with your network is to connect your Roku device to another internet network.
  • Make sure that there is no external blockage between your Roku device and your Wi-Fi router.
  • You can also contact your ISP to check for any limitations with the internet connection to the streaming device and rectify any.
  • You should access other applications on your Roku device to see if the Roku Error Code 009 is due to a specific application or with all applications.

Wrapping Up

Roku Error Code 009 can be quite annoying at times but there are possible fixes as discussed in detail in this article. Most of the time, you can fix Roku Error Code 009 with very simple fixes like restarting your Roku device, rebooting your router, and so on. Rarely does it happen that you need to contact support and ultimately they will fix it.

I hope you have good knowledge about How to Troubleshoot Roku Error Code 009, if you have any questions, let us know via the comment section.

Frequently Asked Questions

How do I fix error code 009 on Roku?

You can use any of the following to fix Code 009 on Roku.

  • Restart your modem or router,
  • Reset your network,
  • Reboot your Roku device
  • Clear cookies and cache files.

How do I reset my Roku internet?

Press the home button on your Roku remote and then follow the below-mentioned path.

Home >> Settings >> Advanced system settings >> Network connection reset >> Reset connection.

Why does my Roku keep disconnecting from the network?

Try restarting your router and then your Roku device respectively. If Roku still keeps disconnecting, you shall change your Network connection.

Why is my Roku not connecting to the internet?

There can be multiple reasons including slow Wi-Fi speed or unstable internet connection.

Why Roku won’t connect to the internet after Factory Reset?

It might be due to the power failure or the damage to the network adapter of your Roku TV.

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